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H&M Group Customer Service French speaking

Functie omschrijving

You accomplish this by offering the best customer service by phone, chat and/or email. You will assist our French-speaking customers whenever they want information about orders, deliveries and/or payments. You will answer questions concerning both the Online Shop and our stores.

Our customer service center is located in Maastricht, the Netherlands.

Functie eisen

  • You have excellent communication skills in French, both written and spoken.
  • Your English is also on a very good level, as you will use it on a daily basis.


  • A market-conform salary and interesting secondary conditions such as discounts for H&M Group products, reimbursement of travel expenses and meal allowance.​
  • An initial paid training of two weeks which will take place in our office in Maastricht. The training will ensure that you can help our customers in the best possible way, even if you do not have any customer service experience yet! ​
  • Once you feel comfortable in your role, you can have a combination of working from home and working from the office.
  • The possibility to express your personality in an informal and multicultural work environment​.
  • The opportunity to work with great colleagues within a young, diverse and ambitious team​.

Hoe te solliciteren

Send your CV to:

Recruiter at H&M Group Recruitment

or chech our website



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